Shipping and Delivery

Our goal is to provide our customers with a reliable and convenient delivery experience. Below are the standard delivery options available within the UAE. These options may be updated from time to time as we continue to improve our services.

→ Shipping & Delivery inside UAE 

Free shipping applies to a single order with an eligible order value of AED 250 or more, excluding any vouchers, coupons, or discount codes.

Shipping rates apply per order.

Estimated delivery time: 2–4 business days.

Deliveries are available throughout the UAE except on Sundays and UAE public holidays.

Delivery Policy

MARKAL Premium Outlet works with our courier partners to provide reliable delivery services to our customers.

Orders within the UAE are normally delivered within 2–4 business days.

We aim to deliver all orders within the estimated delivery period. However, occasional delays may occur due to unforeseen circumstances, public holidays, courier delays, unsuccessful delivery attempts, or other circumstances outside our control.

Please ensure that the delivery address and contact information provided during checkout are accurate.

If you need to change your delivery address before your order has been handed over to the courier, please contact our customer support team:

Contact Number: +971 55 180 0678
WhatsApp: +971 55 180 0678
Email: support@markalstore.com

Once you receive confirmation that your order has been handed over to the courier, we may no longer be able to accept changes to the delivery address.

Tracking Your Order

Once your order has been handed over to our courier partner, we will send you an email containing your tracking information.